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SUMMARY:Customer Service Excellence
DESCRIPTION:This NO COST webinar helps managers and employees identify both internal and external customers\, explores customer’s expectations\, and understands how to use the “language of partnership” to build trust. Participants will also learn about working with difficult customers and how to handle complaints while preserving the customer relationship.
URL:https://www.fresnobsc.com/calendar/customer-service-excellence/
ORGANIZER;CN="Fresno Regional Workforce Development Board":MAILTO:bscfrontdesk@workforce-connection.com
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