Fresno Regional Workforce Development Board

Managing a Multi-Generational Workforce
2023-09-21 09:00 (America/Los_Angeles)
This NO COST webinar seeks to inform you on how to help our multi-generational workforce work together in harmony; as well as how to retain time-tested talent, and at the same time, attract employees that will carry us into the future.

Customer Service Excellence
2023-10-19 09:00 - 11:30
This NO COST webinar helps managers and employees identify both internal and external customers, explores customer’s expectations, and understands how to use the “language of partnership” to build trust. Participants will also learn about working with difficult customers and how to handle complaints while preserving the customer relationship.

Hiring in a Tight Labor Market
2023-11-16 09:00 - 11:00
With heightened competition for qualified candidates in the job market, it’s even more important to invest your interviewing time in a process that works. Finding the right match will also help reduce the turnover associated with ‘job hopping’ in today’s post-Pandemic labor pool.

Labor Law Updates-Presented by Attorney Doug Larsen
2024-01-17 09:00 - 11:00
This webinar will review a wide variety of legislative changes and court decisions that will impact California employers.

Avoiding Burnout
2024-02-15 09:00 - 11:00
Learn about strategies you can use to improve your response to sources of stress

Effective Mentoring
2024-03-06 09:00 - 11:00
Learn strategies to effective mentoring for your organization

Managing Leaves of Absence
2024-04-18 09:00 - 12:00
This webinar will help you to better understand the laws and eligibility concerning leaves of absence

Don't Get Burned by Summertime Events!
2024-05-09 09:00 - 11:00
The summer season is almost upon us, and many employers look forward to planning events such as barbeques and water park trips. These outings provide excellent opportunities to reward employees, socialize with families and enjoy time away from the normal pressures of the office..but as a Manager or HR professional, this is not the time to let down your guard. This workshop will cover best practice s to relating to: Potential claims of sexual harrassment, employee injuries, alcohol consumption, social media posts, and wage and hour rules

Preparing for Tomorrow: The Impact of AI on Your Workforce
2024-05-15 10:00
This workshop looks at the impact of AI on jobs across California’s divers industries. The session will explore how AI is transforming job roles, AI-induced job displacement and creation, and changes to upskilling. Participants will understand workforce implications of AI, implication on public policies, and changes coming to the job market.

Complying with New CA Requirements for Violence Prevention Plans
2024-06-13 09:00
In 2023, the California Legislature passed SB 553 to address violence in general workplaces. This bill creates a new requirement for all employers (not already covered by the healthcare workplace violence standard) to create and maintain a workplace violence prevention plan. As with other safety plans required by the state, employers must also plan and arrange for employee training, incident tracking, and other recordkeeping.

Join Sierra HR Partners for a discussion on workplace violence as defined by this new law. We will review what steps employers can take to create company-specific violence prevention plans, including the initial assessment to identify a company’s unique risk factors for each type of workplace violence. We will also discuss workplace violence incident logs and required recordkeeping.

Effective Hiring and Behavior-Based Interviewing
2024-09-18 09:00
Are you being ‘ghosted’ by candidates who fail to show for scheduled interview appointments? Are you struggling to find the right talent for your team, or experiencing high turnover with newer recruits? You’re not alone! Join us for current recruiting and interviewing insights to help you be more successful in today’s competitive labor market.

Enhancing Employee Engagement
2024-10-29 09:00
Events of the last few years have caused numerous changes in our business environment. Now, more than ever, employee engagement is vital to a company’s success. Improving staff members’ motivation and alignment with the company mission has been proven to reduce staff turnover, improve productivity and efficiency, improve customer service, and deliver measurable results.

Business Etiquette & Professionalism
2024-11-14 10:00
The 2 1/2 hour workshop will provide participants with critical insights to enhance their professionalism, demonstrate respect for coworkers, and project a positive workplace image.

Labor Law Updates for 2025
2025-01-09 09:00
Learn about a wide variety of legislative and regulatory changes and court decisions that will impact California employers.

HR 101
2025-02-13 09:00
Be better prepared to handle tricky compliance issues, respond to HR and employee relations situations, and create a more collaborative workplace.

Managing Leaves of Absence
2025-03-13 09:00
Understanding employees’ legal protections, consistent policies and administrative steps, and clear communication practices.

Harassment Prevention for Supervisors
2025-04-10 09:00
Learn how to create and maintain a respectful workplace, prevent harassment and discrimination, minimize legal risk, and effectively respond to employee complaints.

Resolving Team Conflicts
2025-05-15 09:00
Workplace disagreements can affect morale and productivity. Join us to examine smart conflict resolution strategies to help boos collaboration at work.

Basic Principles of Leadership in Today's Workplace
2025-06-12 09:00
Learn practical and proactive strategies to enhance leadership effectiveness.

Succession Planning
2025-07-17 09:00
We can no longer take for granted that employees will remain with one company for their entire careers, and it’s not usually easy to fill a key position from the outside of the organization. Succession planning is essential to identifying and building your future leadership so that you have a strong bench on hand and are ready to fill important positions.
How effectively are you finding and developing future leaders? Which positions are key and require the most planning and preparation? What can your small business do to diminish the disruption from sudden departures? How can you make succession planning more than a once-a-year event? The answers to these questions are important whether you have 10 employees or 1,000 employees.

Time Management/Work-Life Balance
2025-08-21 09:00
Ever feel like you are running in circles and not getting anything done? Is everyone else setting your priorities for you? Join us for this workshop that will illustrate practical and proactive strategies to effectively manage your workload and juggle competing priorities.

Enhancing Employee Engagement
2025-09-30 09:00
Events of the last few years have caused numerous changes in our business environment, and, more than ever, employee engagement is vital to a company’s success. Improving staff members’ motivation and alignment with company mission has been proven to reduce staff turnover, improve productivity and efficiency, improve customer service, and deliver measurable results.

Professional Etiquette
2025-10-16 09:00
This 2 1/2 hour workshop will provide participants with critical insights to enhance their professionalism, demonstrate respect for coworkers, and project a positive workplace image.

Coaching & Giving Feedback
2025-11-13 09:00
This workshop helps supervisors formulate and deliver honest feedback to both reinforce effective behavior and to guide an employee back on track toward success. The scenarios and practice exercises used in this session are based on common operational issues

Avoiding Burnout
2025-12-11 09:00
Learn about the sources of stress and how we can utilize inactive, proactive, and reactive strategies to improve our responses. We will also discuss an approach to work/life balance with tangible tips to more effectively use our time and questions to help participants consider what is really important to them.
